Psychologist and Nobel laureate Daniel Kahneman reveals the actions we can take to overcome the biases. He talks in this podcast about the things that cripple our decision-making, damper our thinking, and limit our effectiveness.
Some gems from his conversion:
First one, is thought provoking as you take it to your personal or professional life.
“I think changing behavior is extremely difficult. There are a few guidelines about how to do that, but anybody who’s very optimistic about changing behavior is just deluded.”
The second is about incentives and it’s putting more light to Charlie’s perceptions.
“Motivation is complex, and that people do good things for a mixture of good and bad reasons, and they do bad things for a mixture of good and bad reasons. I think that there is a point in educating people in psychology. It’s to make them less judgmental.”
The third, is taken from his work and his book:
“What gets in the way of clear thinking is that we have intuitive views of almost everything. So as soon as you present a problem to me, I have some ready-made answers. What gets in the way of clear thinking are those ready-made answers, and we can’t help but have them.”
“Very quickly you form an impression, and then you spend most of your time confirming it instead of collecting evidence.”
“When you have intuitions about things, there are clear intuitions and there are strong intuitions. They’re not the same.”
One of the best is our nature to ‘cheat’:
“You usually will find a way to cheat and end up with your intuition. It’s remarkable.”
And the one about negotiations:
“It is not about trying to convince the other guy. It’s about trying to understand them. So again, it’s slowing yourself down. It’s not doing what comes naturally because trying to convince them is applying pressure. Arguments, promises, and threats are always applying pressure.
What you want is to understand what you can do to make it easy for them to move your way. Very non-intuitive.
That’s a surprising thing when you teach negotiation.
It’s not obvious. We are taught to apply pressure and socialize that way.”
“Independence is the key for better thinking and better decisions. Otherwise when you don’t take those precautions, it’s like having a bunch of witnesses to some crime and allowing those witnesses to talk to each other.
They’re going to be less valuable if you’re interested in the truth than keeping them rigidly separate, and collecting what they have to say.”
I enjoyed it and learn from new principals. Now, for the hard part of trying to implement it.